Features
Everything you need to take bookings on your own website
Guests book and pay on a page that looks like your own site. You run the season from your phone. Every feature is in the one plan, at £49 a month.
What guests see
A booking page that carries your name, logo and colours, made to be quick on a phone.
Dates first and then only what's free
Guests say when they're coming and how many of them there are, then see every stay that's free for those nights, priced for their party. Anything that's full says so.
The price before any form
Guests see the full price, with any deposit and the balance date, before they're asked for a single detail.
Pay by card, Apple Pay or Google Pay
A deposit or the full amount, paid on your website, straight into your own account. Bank transfer and paying on arrival are there too, if you'd like them.
Several stays in one booking
A family can book two pitches and a bell tent together, and pay once.
A confirmation in your name
Guests get an email from you with everything they need, a calendar file and a private link to their booking.
Their booking on their phone
From that link they can pay the balance, add extras, change their dates or cancel within your terms, without ringing you.
What you see
Your whole season on your phone or your computer, starting with what needs you today.
Today
Who's arriving and leaving, where they're staying and what they still owe, with anything that needs you at the top. Tick guests off as they arrive.
The calendar
Every booking from your website, by phone and from the listing sites in one view. On a computer, drag a booking to change its dates or move it to another tent.
Each booking on one page
Change the dates, add extras, record a payment, refund or cancel with the refund your terms give, and see the history of everything that happened.
Bookings by phone
Add a booking while you're still on the call. The price is worked out for you and the guest gets the same confirmation email.
A morning email
On days when guests arrive or leave, a summary at about 7am of who's coming, where they're going and what they owe.
Logins for your team
Give a partner or warden their own login to run bookings, and cleaners a login that shows only the changeovers.
Prices, rules and the rest
Set it up the way you run your place, and change anything whenever you like.
Prices through the year
Per person or per stay, weeknight and weekend prices, adult and child prices, a pitch fee, extra guests, weekly prices and seasons for the summer holidays or a festival weekend.
Your rules for stays
Shortest and longest stays, changeover days, longer stays at weekends, your open dates and a same-day cut-off.
Pitches, tents and cottages
A field with a set number of pitches, tents and huts each with their own name, or no set number at all. Limit the number of people a night if you need to.
Deposits and balances
Take a deposit when guests book and the balance on the date you choose, from the card they paid with. If a card is declined, you and the guest are told straight away.
Calendars kept in step
Share your calendar with Hipcamp, Pitchup, Airbnb and Booking.com and read theirs. Kipdown checks theirs every 15 minutes, and if two sites sell the same night before either has checked, it tells you straight away.
Extras and fees
Firewood, a hamper, a dog or a late check-out, charged once or every night, with stock limits. Compulsory fees, such as cleaning, too.
Discount codes and gift vouchers
Codes for quiet weeks or returning guests, with any limits you like, and gift vouchers you make when you sell one, spent across one or more bookings.
Emails in your name
A confirmation, a reminder before arrival, a thank-you after they leave, and one short email the day after someone starts booking and doesn't finish. Change the words of each.
Questions for guests
Ask what you need to know when they book, such as their vehicle registration or roughly when they'll arrive.
Changeover sheets
Who's leaving and arriving at each place, emailed to your cleaners the evening before or every Monday.
Reports and spreadsheets
How full you've been, what you've taken and where bookings came from. Download every booking and guest whenever you like.
Your existing bookings
Bring the bookings you already have across from a spreadsheet or your old system, with what each guest has paid.
Questions about features
Does Kipdown work with my website?
Yes. You can link to your booking page from any website, Facebook page or email, or put it on a page of your own site: there's a short piece of code for WordPress and Squarespace and a frame for Wix. With no website, guests book on your booking page itself.
Can guests book more than one pitch or tent at once?
Yes. A booking can hold up to six different stays, such as two pitches and a bell tent, paid for together.
How does calendar sync with Hipcamp and Pitchup work?
You give each listing site your Kipdown calendar link, and add theirs to Kipdown. Kipdown checks their calendars every 15 minutes and copies their bookings in, and they read yours on their own schedule to see when you're full. If two sites sell the same night in between, Kipdown tells you straight away so you can sort it out.
Can I take a fixed deposit rather than a percentage?
Not yet. Deposits are a percentage of the booking, from 1% to 100%, with the balance taken on the date you choose.
Can guests buy gift vouchers online?
Not yet. When you sell a gift voucher, you make it in Kipdown in a few seconds, then print it or email it. The guest enters its code when they book.
Take your next booking on your own website
Sign up with a link to your website and see your booking page today. You pay nothing until your first guest books online.
£49 a month after that, with no commission and no contract.